Paying attention to your gas system is extremely important to guarantee the safety of you and your family.
We need to make sure that a gas safety check, done by a Gas Safe registered engineer, is carried out in your home every 12 months. All engineers will carry a Gas Safe Register ID card which you can check before letting them in.
What is a gas safety check?
Faulty gas appliances, fittings or flues which are not properly checked could cause gas leaks which in turn could lead to a fire, explosion or carbon monoxide poisoning. The engineer will check these are in good working order and safe to use and will then make a record of the checks carried out, a copy of which will be provided to you.
How long will it take?
The appointment will last approximately 30-60 minutes.
To make sure there is no delay in the gas safety check being carried out in your home, we need you to:
- Let the engineer in when they visit for your safety check appointment.
- Ensure a responsible adult is present for the duration of the appointment.
- Have a clean and tidy home for the engineer to work in, with clear access to gas installations.
- Have credit on both your gas and electric meters, if you have prepayment meters.
The engineer will check these are in good working order and safe to use and will then make a record of the checks carried out, a copy of which will be provided to you.
If you smell gas inside a property, call the National Gas Emergency Service number on 0800 111 999* and they will give you some advice on what to do next. All calls are recorded and may be monitored.
Request a policy or further information
Request a copy of our Gas Safety Policy