About Us

We've been providing quality homes and services to people in the North East for over 50 years, earning a reputation as one of the country's leading housing providers.

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Our vision & values

How we do things, our culture and way of doing business is equally important as what we do.

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Equality, diversity and inclusion

Equality and diversity for us is not just about meeting legal and regulatory requirements, it’s fundamental to the way we deliver our services and perform as an employer.

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Our Promise

For each service, we set out what you can expect so you can tell us if we fail to deliver our promise.

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What does Bernicia stand for?

Bernicia is more than just a name, it’s a way of doing business – The Bernicia Way.

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What is a housing association?

Find out more about housing associations and how they support people and communities.

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Latest news from Bernicia

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Dionne Smith, Bernicia, and The Recruitment Junction founder Beverley Brooks pictured at the charity's Newcastle base. Bernicia is supporting the charity with a £10,000 boost to part fund a new employment expert to help offenders into work.
Category / News

Bernicia £10,000 funding for charity helping ex-offenders into work

Bernicia has teamed up with award-winning local charity The Recruitment Junction to boost its efforts to get people with convictions into work. The six-month project will allow the Newcastle-based charity to work intensively with an extra 20 former offenders who are hoping to find work and…

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Bernicia Ashington headquarters. The housing association has been chosen to lead a pilot programme into new consumer regulation.
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Bernicia leads new consumer regulation pilot programme

Bernicia today welcomed the news that it is one of eight social housing landlords chosen to lead a pilot programme testing new consumer regulation for the social housing sector. The Regulator of Social Housing today published Reshaping consumer regulation: our implementation plan. This sets out…

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Yosef Drra, centre, is preparing to start a new job at JTC Furniture Group with the support of Bernicia employability expert Luke Dargie, left, and JTC director Colin Tweddell.
Category / News

Yosef secures bright future with new job

A former agency worker facing an uncertain future following sudden redundancy is now looking forward to a happy New Year after securing a role with a national furniture company. Yosef Drra, 43, shook off the shock of losing his job last month at a packaging firm…

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Bernicia Chief Executive John Johnston, pictured with Linda Fugill (left) and Tracey Brown of Wansbeck Valley Foodbank
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Bernicia support for Wansbeck Valley Foodbank

Great to support Wansbeck Valley Foodbank in the run up to Christmas to help them with their important work across south east Northumberland. Our Chief Executive John Johnston met with Operations Trustee Linda Fugill (pictured left) and Foodbank Coordinator Tracey Brown to present them with a cheque for £1,000 and learn how…

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Find a home

Having a place you can call home is everything. That’s why we don’t just provide quality houses, we make sure they’re affordable too.

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Manage my home

From paying your rent and reporting repairs to getting advice on managing your home and tenancy, it's now easier for you keep on top of the important things.

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Help and support

Get information and advice about your home and the additional support we offer.

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Corporate

We've been, providing and maintaining quality affordable homes, and delivering a range of exceptional services for people in the North East.

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