About Us

We've been providing quality homes and services to people in the North East for over 50 years, earning a reputation as one of the country's leading housing providers.

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Our vision & values

How we do things, our culture and way of doing business is equally important as what we do.

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Equality, diversity and inclusion

Equality and diversity for us is not just about meeting legal and regulatory requirements, it’s fundamental to the way we deliver our services and perform as an employer.

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Our Promise

For each service, we set out what you can expect so you can tell us if we fail to deliver our promise.

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What does Bernicia stand for?

Bernicia is more than just a name, it’s a way of doing business – The Bernicia Way.

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What is a housing association?

Find out more about housing associations and how they support people and communities.

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Latest news from Bernicia

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Bernicia tenant Maureen Ditchfield outside her Berwick home with Paul Galbraith, of RE:GEN. Maureen's home is being fitted with a new boiler
Category / News

Bernicia’s £2.5m heating programme to make homes warmer and cut bills

Hundreds of Bernicia homes across the North East are being fitted with new boilers in a £2.5m upgrade programme. The North East housing association is replacing old boilers with new energy efficient units in 750 properties – with homes also being fitted with new pipework and…

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Paul Carter, new managing director of Kingston, Bernicia's property management specialist
Category / News

New managing director at Bernicia’s commercial arm Kingston to drive forward ambitious growth agenda

Bernicia’s property management specialist Kingston has appointed Paul Carter as its new Managing Director to drive forward the growth of the business. Paul’s appointment will help ensure the quality of Kingston’s commercial offer is maintained, accelerate its plans for ambitious growth and further cement its reputation…

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Find a home

Having a place you can call home is everything. That’s why we don’t just provide quality houses, we make sure they’re affordable too.

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Manage my home

From paying your rent and reporting repairs to getting advice on managing your home and tenancy, it's now easier for you keep on top of the important things.

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Help and support

Get information and advice about your home and the additional support we offer.

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Corporate

We've been, providing and maintaining quality affordable homes, and delivering a range of exceptional services for people in the North East.

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