Welcome

We help people in the North East by giving them a place they can call home and offering a range of exceptional services.

Rent a home
Retirement living
Buy a home

Payments

There are many ways to pay your rent so you can choose which works best for you.

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Repairs and maintenance

Tell us what needs fixing (for emergency repairs call 0344 800 3800).

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Help and support

Get information and advice about your home and the additional support we offer.

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MyBernicia

A simple way to manage your home and tenancy, when and where you want.

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Having a place you can call home is everything

We’re here to help you find the right home that truly suits you - not just today, but for the years ahead. By understanding your needs, lifestyle and priorities, we guide you through every step of the journey, making the process clear, informed and stress-free. From first viewing to final decision, we’re focused on helping you feel confident you’ve found a place that feels right.

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Having a place you can call home is everything

We’re here to help you find the right home that truly suits you - not just today, but for the years ahead. By understanding your needs, lifestyle and priorities, we guide you through every step of the journey, making the process clear, informed and stress-free. From first viewing to final decision, we’re focused on helping you feel confident you’ve found a place that feels right.

£150m

investment into new homes by 2031

£121m

to improve the quality of existing homes

£115m

on day-to-day property maintenance and repair

£3.25m

to help tenants access employment opportunities

Latest News

Find out what's happening at Bernicia and in our communities.

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Photo of the North East Housing Partnership executive team Chair John Johnston, Deputy Chair Louise Bassett and Paul Fiddaman, former Chair, with North East Mayor Kim McGuinness at the launch of the new prospectus in Sunderland
Category / News

Partnership pledge to deliver thousands more new homes

The North East Housing Partnership (NEHP) has launched its new prospectus ‘Building Better Lives’ pledging a decade of development and regeneration. The partnership consists of 20 housing associations and local authorities working together to build more new homes, renew more older properties and make homes more energy efficient and warmer…

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Jenny Allinson, Bernicia's Executive Director of Communities, now appointed Chair of Housing Employment Network North East. (HENNE)
Category / News

New Chair announced for partnership helping North East tenants overcome barriers to work

Bernicia’s Executive Director of Communities, Jenny Allinson, has been appointed Chair of an award-winning North East social housing partnership helping tenants and residents overcome barriers to find employment. She will head up the Housing Employment Network North East (HENNE) which pools the collective expertise of 12 North East housing…

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Alan and Pauline Warnaby pictured outside their Seahouses bungalow recently fitted with new technology to make it warmer and more energy efficient.
Category / News

£1m extra to make more homes warmer

Scores of extra Bernicia homes are benefitting from new energy efficiency upgrades thanks to more Government funding. Bernicia has received an extra £500,000 from the Warm Homes: Social Housing Fund which we are matching, meaning £1m in total is being invested into a further 150 homes to make them warmer…

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Apprenticeships
Good place to work pledge advanced
Mindful employer
Logo: TPAS. Proud members of the tenant engagement experts. Member 2026-2027.
Armed Forces Covenant
Disability confident employer
Better health at work award - Maintaining Excellence