Welcome to Bernicia
Housing People Helping People

A good home makes lots of other things possible, so we provide great homes and services that do just that.

Rent a home
Rent a home
Retirement living
Retirement living
Buy a home
Buy a home
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Payments

There are many ways to pay your rent so you can choose which works best for you

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home-repair

Repairs and maintenance

Tell us what needs fixing (for emergency repairs call 0344 800 3800).

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Help and support

Get information and advice about your home and the additional support we offer.

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MyBernicia

A simple way to manage your home and tenancy, when and where you want.

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Damp, condensation and mould

Information to help keep your home free from damp, condensation and mould.

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Having a place you can call home is everything.

We’re here to help you find the right home that suits you best.

89%

of our residents feel safe and secure in their homes

£210m

to be invested into homes, estates and communities over the next four years.

60,000

We currently have over 60,000 customers

600

We will build 600 new affordable homes by 2026

This has come at a really good time just when we needed it. The house is perfect with two bedrooms – we wouldn’t have been able to afford it without the shared ownership scheme.

What our customers say

This has come at a really good time just when we needed it. The house is perfect with two bedrooms – we wouldn’t have been able to afford it without the shared ownership scheme.

Natasha

Iphone Bernicia

All on your mobile with MyBernicia

There are now more ways to manage your home and tenancy from your mobile phone.

Latest News

Find out what's happening at Bernicia and in our communities.

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Tenant Edna Smith with Bernicia's Poppy Atterton and new air source heat pump fitted at her home. The new technology will better heat her home, making it warmer, and cut heating bills.
Category / News

£80 million plan approved for warmer homes across the North East and Yorkshire

5,525 families across the North East and Yorkshire will benefit from energy efficiency upgrades to their homes thanks to Government backing for an ambitious housing retrofit scheme. Bernicia is delighted to be part of a consortium led by the North East and Yorkshire Net Zero Hub that has successfully…

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Tenant Edna Smith with Bernicia's Poppy Atterton and new air source heat pump fitted at her home. The new technology will better heat her home, making it warmer, and cut heating bills.
Category / News

New heating systems to cut bills in Northumberland village

Tenants in a Northumberland village are enjoying warmer homes and cheaper bills thanks to a £220,000 pilot project to fit new heating systems in their properties. Bernicia led the installation programme with energy giant E.ON at 11 retirement living bungalows it owns in the historic village…

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