We want to deliver our services, your way.

You told us what you expect from us to make sure we’re delivering services that meet your needs.

We now want to share the results with you, tell you how they’ve been translated, and give you a further opportunity to say whether we’ve got things right.

Your Say, Services Your Way results

Bernicia's housing team wins award for helping tackle loan sharks preying on tenants and communities

Bernicia lands national award for tackling loan sharks

Bernicia has won a national award in recognition of our work to tackle loan sharks targeting tenants and communities. We…

Caroline Wallace further strengthens the senior leadership team at Bernicia with her appointment as finance director

Caroline further strengthens Bernicia’s leadership

Bernicia has moved to further strengthen its senior leadership team with the appointment of highly experienced finance professional Caroline Wallace….

Lottery win for couple in new Ellington home

Couple ‘win lottery’ with new Bernicia home

“I don’t need to put the lottery on this weekend, I’ve already won it.” Pat Bibby and her husband Paul…

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Providing opportunities for our region.

While our story starts with housing people, we also offer opportunities through our award-winning programmes.