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Home safety

We care about keeping you safe and comfortable in your home. From carrying out annual gas safety checks to providing tips on fire safety, we’re here to give you help and advice.

Home Safety Policies

Gas safety

Paying attention to your gas system is extremely important to guarantee the safety of you and your family.

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Electrical testing

Find out more about Electrical Installation Condition Reports (EICR) that must be done in your home every five years.

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Fire safety

Find practical fire safety advice, including smoke alarms, carbon monoxide alarms, solid fuel appliances and simple steps to reduce risks at home.

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Asbestos safety

It's important to be aware of asbestos, how we manage it and who to contact if you're concerned about it.

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Water safety

Find out how Bernicia manages water hygiene in our homes, what we do to reduce water safety risks, and how to report any concerns about your water supply.

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Lift safety

Find information about lift safety, including safe lift use, emergency advice, reporting faults, and what to do if a lift breaks down.

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Repairs and maintenance

Tell us what needs fixing (for emergency repairs call 0344 800 3800).

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Home safety

We care about keeping you safe and comfortable in your home. From carrying out annual gas safety checks to providing tips on fire safety, we’re here to give you help and advice.

Find out more