Contact us - compliments

We really appreciate your comments and its always good to receive compliments to let us know we’re getting things right.  We use your feedback to help us learn and improve. 

Compliments are very motivating for ur colleagues as well as allowing us to share good customer experiences across the business. Your comments and ideas help us improve further.  To send us one, fill in the form below.

Ashington (Head office)

Bernicia HQ, Oakwood Way,

Ashwood Business Park, Ashington,

Northumberland, NE63 0XF

Durham Office

Three Rivers House,

Abbeywoods Business Park,

Pity Me, Durham, DH1 5TG

Berwick Office

Unit 1, Windmill Way North,

Ramparts Business Park,

Berwick-upon-Tweed, TD15 1TA

Opening hours

Monday- Thursday 8.30am-5.00pm (9am on Tuesday) Friday 8.30am-4.30pm

Visit Head Office by car

Travel along the A189 heading towards Ashington. Exit at the junction with the B1334 and follow the signs for Ashwood Business Park. Take the first exit at the next roundabout onto Oakwood Way. Our Head Office is the first building on your left. Visitor parking is available at the entrance to the office. If there are no available spaces, please use the staff car park at the rear of the building.