Governance and Executive

The board and leadership team working together in a clear and focused way is fundamental to the successful delivery of our strategy. Our governance and senior team structures are fully aligned to support the delivery of our strategy.

The Bernicia Group comprises a main social housing company (the Parent) and one subsidiary board: Kingston (the Commercial Board). The structure is shown below:

Accessible group structure

Bernicia is the social housing company and group parent.

Kingston is the commercial company within the group.

Bernicia logo

(Social Housing Company
and Group Parent)

Kingston logo

(Commercial)

Governance

Bernicia is governed by a Board that is responsible for the overall direction, performance and long-term success of the organisation. The Board sets strategy, approves key decisions, oversees risk and performance, and ensures Bernicia meets its legal and regulatory obligations.
The Board delegates certain responsibilities to committees and executive colleagues while retaining oversight of matters that are fundamental to the organisation’s purpose, financial sustainability, governance and customer outcomes.

Our Group board is supported by five Committees:

Audit and Risk:  Internal and external audit, risk landscape and internal controls and assurance.

Investment: New development and existing stock improvement and repairs and maintenance.

Customer Services: Service delivery, tenant involvement and engagement, customer experience and insight.

Remuneration, Resources and Appointments: Advising board on governance, remuneration and Board and Committee appointments.

Community Investment: Employability and corporate social responsibility, community projects, procurement social value and neighbourhood grants.

The Board and committees meet regularly throughout the year to oversee Bernicia’s performance, make key decisions and set future direction. There are typically six Board meetings and two strategy days each year. Meetings follow a set agenda to ensure decisions are made in a consistent and transparent way. The 2026 meeting dates are available to view in our 2026 calendar.

We have established governance arrangements that provide a clear framework for how decisions are made across the organisation.
These can be found on our Key Governance documents page.
Bernicia operates within a clear governance framework that sets out who can make decisions and how those decisions are considered and approved. Decisions are taken at the appropriate level within the organisation, based on their significance, risk and impact. The Board retains responsibility for the most significant decisions, including:
  • Corporate strategy
  • Business plans and budgets
  • Risk appetite
  • Major investment decisions
  • Governance arrangements
  • Annual accounts
Other decisions are delegated to committees or executive colleagues in line with approved governance arrangements.
Listening to customers is an important part of Bernicia’s governance arrangements.
Customers influence decision-making through:
  • Tenant Voice Panel
  • Customer scrutiny and consultation activities
  • Complaints and feedback processes
  • Tenant Satisfaction Measures
  • Engagement activities and focus groups
Feedback from customers is regularly reported to Board and Committees and helps shape services, policies and strategic priorities.
The Board receives regular information and independent assurance about Bernicia’s performance, risks and compliance. This includes:
  • Performance reporting
  • Risk management processes
  • Internal and external audit
  • Regulatory compliance monitoring
  • Independent reviews and specialist assurance work
  • Customer feedback and scrutiny
This helps ensure Bernicia delivers safe, high-quality homes and services while meeting its legal and regulatory obligations.

Board members bring a range of skills, experience and perspectives to support effective decision-making. Appointments are made through an open and transparent recruitment process and are based on the skills and experience required by the organisation. Bernicia is committed to maintaining a diverse Board that reflects the communities it serves. We have a Board Membership and Recruitment Policy and a Statement of Preferred Composition to support this.

Information about current Board members and committee membership is available below.

Executive Team

The Chief Executive provides the overall strategic leadership, ensuring that Bernicia is working positively and collaboratively to help deliver the regional agenda, supported by four Executive Directors, each with responsibility for a key strategic objective.

Our Executive team are supported by a hardworking and dedicated Senior Leadership Team that effectively contribute to strategy development while delivering strong operational and financial performance.

The key strategic objectives are:

  • Investing in Homes and Communities
  • Listening and Delivering Value for Money Services
  • Demonstrating Organisational Effectiveness
  • Working Collaboratively to support Opportunity Across the North East

Executive structure

This structure shows the Chief Executive, executive leads and senior leadership team areas.

Accessible executive structure

The Chief Executive links to corporate strategy, governance and regulatory compliance,
corporate social responsibility, working collaboratively to support opportunity
across the North East, and Company Secretariat.

Consumer Regulation

Executive lead: Deputy Chief Executive and Executive Director, People and Place.

  • Bernicia Commercial
  • People
  • Business Change

Demonstrating Organisational Effectiveness

Executive lead: Executive Director, Finance.

  • Risk and Assurance
  • ICT
  • Finance

Investing in Homes and Communities

Executive lead: Executive Director, Assets and Growth.

  • Development
  • Property Maintenance and Construction
  • Assets and Growth

Listening and Delivering Value for Money Services

Executive lead: Executive Director of Communities.

  • Supported and Specialist Housing
  • Housing and Neighbourhood
  • Customer Insight and Engagement
  • Employability

Bernicia HQ (Large)

Meet our Board of Directors

Fundamental to the successful delivery of our strategy is the board and leadership team working together in a clear and focused way. Find out more about who they are.

Bernicia HQ (Large)

Meet our Executive Team

The Executive Team leads the delivery of Bernicia's strategy, helping us invest in homes, strengthen communities and support opportunity across the North East. Find out more about the people responsible for shaping our future and ensuring we continue to deliver for our customers and communities.

Bernicia HQ (Large)

Meet our Customer Services Committee

The Customer Services Committee focuses on the Group’s tenant facing service delivery. It provides oversight of our approach to tenant involvement and influence and the improvement of customer experience through insight. The Committee also reviews reports against key performance indicators and strategic priorities.

Bernicia HQ (Large)

Meet our Audit and Risk Committee

The Audit and Risk Committee has responsibility for the effectiveness of the Group’s internal control framework. The Committee also monitors and reviews the financial performance and considers the annual financial statements, making recommendation of their approval by Group Board. In doing so, the committee works effectively with both the Group’s internal and external auditors.

Bernicia HQ (Large)

Meet our Investment Committee

The Investment Committee reviews the Group’s major development proposals and investment in existing schemes, making recommendations to the Group Board. They also review how the repairs service is performing and holds the organisation to account for delivering a reliable service to customers.

Bernicia HQ (Large)

Meet our Remuneration, Resources and Appointments Committee

The Remuneration, Resources and Appointments Committee is responsible for advising board on governance, remuneration and Board and Committee appointments.

Bernicia HQ (Large)

Meet our Community Investment Committee

The Community Investment Committee oversees the delivery of our Community Investment Strategy. This is about the support we provide, alongside quality homes, to help people live well and thrive in their communities. The Committee makes sure this work supports Bernicia's wider goals and meets relevant regulatory requirements.

Bernicia HQ (Large)

Meet our Commercial Board

Fundamental to the successful delivery of our commercial strategy is the board and leadership team working together in a clear and focused way.

Declaration of interests

Declaration of interests

View Bernicia’s annual declaration of interests register for board, committee and executive members, published in line with the NHF Code of Governance 2020 to support transparency and accountability.

Declaration of interests
Key Governance documents

Key Governance documents

View how Bernicia’s governance is structured and the mix of skills needed to run it well. It also shows how our current Board reflects this approach.

Key Governance documents
How we are regulated

How we are regulated

Find out how Bernicia is regulated as a social landlord, the standards we must meet, your rights as a tenant, and our current regulatory judgement.

How we are regulated