MyBernicia

Having everything in one place makes it simple for you to manage your home and tenancy.

Visit MyBernicia

We’ve made managing your home and tenancy easier and more convenient with MyBernicia, Its new features mean you can now book, schedule and track repairs, manage your rent payments and tenancy as well as report antisocial behaviour and graffiti. More of the features are below.

MyBernicia payments

Make a payment

Manage your payments and see your balance at a glance.

•View current balance
• View transaction history
• Make a payment
• Request a Direct Debit
• Request a payment card
• Raise a rent query

Repairs Web

Report a repair

Report, schedule and track repairs

• Report a repair
• Book an appointment
• View repairs history
• View Gas Service due date
• See next appointment

Requests web

Manage your tenancy

Make a request or tell us something

•End tenancy
• Request permission
• Exchange or Transfer
• Report Antisocial Behaviour
• Report Graffiti
• Report Fly-tipping

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Find a home

Having a place you can call home is everything. That’s why we don’t just provide quality houses, we make sure they’re affordable too.

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Manage my home

From paying your rent and reporting repairs to getting advice on managing your home and tenancy, it's now easier for you keep on top of the important things.

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Help and support

Get information and advice about your home and the additional support we offer.

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About us

We've been providing quality homes and services to people in the North East for over 50 years, earning a reputation as one of the country's leading housing providers.

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