Having everything in one place makes it simple for you to manage your home and tenancy.

Visit MyBernicia

We’ve made managing your home and tenancy easier and more convenient with MyBernicia, Its new features mean you can now book, schedule and track repairs, manage your rent payments and tenancy as well as report antisocial behaviour and graffiti. More of the features are below.

MyBernicia payments

Make a payment

Manage your payments and see your balance at a glance.

•View current balance
• View transaction history
• Make a payment
• Request a Direct Debit
• Request a payment card
• Raise a rent query

Repairs Web

Report a repair

Report, schedule and track repairs

• Report a repair
• Book an appointment
• View repairs history
• View Gas Service due date
• See next appointment

Requests web

Manage your tenancy

Make a request or tell us something

•End tenancy
• Request permission
• Exchange or Transfer
• Report Antisocial Behaviour
• Report Graffiti
• Report Fly-tipping