Damp, condensation and mould

We know that damp and mould can be concerning for Bernicia tenants, particularly in the winter months.

We want to you know that we’re here to help if it’s a problem in your home and we’re here to work with you to find a solution.

How can we help?

• Talk to us – if damp and mould is causing problems in your home, please contact us to let us know. We will discuss with you options that may help you in the first instance and if we need to come and visit your home we will agree a convenient time with you to visit your property and assess what needs to be done.
• We have an information leaflet with tips to help keep your home free from damp, condensation and mould
• We understand that every property is different so if the advice in the leaflet is not practical or working for you, please contact us so we can help you find a solution.

How to get in touch:

• Call us on 0344 800 3800
• Email: contact@bernicia.com
• Contact form  https://www.bernicia.com/contact-us/