Payments

Staying on top of your rent is important so we offer many ways to help you easily make payments. Sometimes life's ups and downs can affect your ability to pay. If you're struggling, there's a few ways we can help, please talk to us as soon as you can

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Ways to pay

There are many ways to pay so you can choose which suits you best.

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Your bill explained

Take a look at our example rent and charges statement for help understanding your bill.

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Help and support

Get information and advice about your home and the additional support we offer.

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MyBernicia

There are now more ways to manage your home and tenancy online. Reporting, scheduling and tracking repairs, managing payments and letting us know about changes to your contact details can all be done with a few clicks on MyBernicia

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Latest news

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Tenant Edna Smith with Bernicia's Poppy Atterton and new air source heat pump fitted at her home. The new technology will better heat her home, making it warmer, and cut heating bills.
Category / News

£80 million plan approved for warmer homes across the North East and Yorkshire

5,525 families across the North East and Yorkshire will benefit from energy efficiency upgrades to their homes thanks to Government backing for an ambitious housing retrofit scheme. Bernicia is delighted to be part of a consortium led by the North East and Yorkshire Net Zero Hub that has successfully…

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Tenant Edna Smith with Bernicia's Poppy Atterton and new air source heat pump fitted at her home. The new technology will better heat her home, making it warmer, and cut heating bills.
Category / News

New heating systems to cut bills in Northumberland village

Tenants in a Northumberland village are enjoying warmer homes and cheaper bills thanks to a £220,000 pilot project to fit new heating systems in their properties. Bernicia led the installation programme with energy giant E.ON at 11 retirement living bungalows it owns in the historic village…

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