What’s coming up?
See what tenants are working on, what’s coming up next where you can share your ideas with us or when you can have the opportunity speak to us in person.
Get involved
What we are currently working on
We’ll keep this page updated with ways to get involved, so you can see how your feedback is making a difference.
Upcoming events for 2026
Here you can see Bernicia’s planned Working with Tenants events for 2026.
You can see what is coming up and register your interest to be told when consultations open.
April to August 2026
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APR to AUG |
Runs from April to August 2026 Repairs Scrutiny Review📍 Bernicia, Oakwood Way, Ashington, NE63 0XF Help us redesign our repairs service to make it easier for you, based on your feedback about repair waiting times. |
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June 2026
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JUN |
Runs across June, July and September 2026. Exact dates and times to be confirmed. Competency and Conduct Standards📍 Bernicia, Oakwood Way, Ashington, NE63 0XF Over three sessions, we will work with tenants to help review our competency and conduct standards with our People Solutions team. Want to join? Register your interest for the Competency and Conduct Standards sessions. |
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JUN |
22 June 2026, 1pm to 3pm Anti-social behaviour drop-in event📍 Newbiggin Learning Hive, NE64 6BQ Our safer communities team and Northumbria Police will be available to speak with residents about anti-social behaviour. This is an opportunity to ask for advice, raise concerns and speak in confidence about issues affecting where you live in Newbiggin. Want to join? Register your interest for the anti-social behaviour drop-in event. |
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JUN |
25 June 2026 Community Action Clean Up📍 Green Court, Gillsgate, DH1 1QB Our housing team and estate maintenance team will be at the scheme to tidy the area for residents, including cutting back bushes and clearing weeds, litter and leaves. This will also be an opportunity for residents to speak with our teams and get involved in their local community. Want to join? Register your interest for the Community Action Clean Up. |
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July 2026
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JUL |
1 July 2026 Complaints Self-Assessment Focus Group📍 Bernicia, Oakwood Way, Ashington, NE63 0XF We are inviting tenants to be part of a focus group to review our Complaints Code of Conduct self-assessment. You can also provide feedback on the quality framework we use to review complaint response letters and our wider letter communications. Your experience is important in helping us make sure our communication is clear, fair and meets the needs of our customers. Want to join? Register your interest for the Complaints Self-Assessment Focus Group. |
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JUL |
July 2026, exact date and time to be confirmed Aids and adaptations and gas servicing📍 Bernicia, Oakwood Way, Ashington, NE63 0XF Aids and adaptations and gas servicing will both move into our internal Salesforce system this year. As these changes will directly affect customers, we are keen to understand residents’ views and gather feedback during the early stages of the process. Want to join? Register your interest for the aids and adaptations and gas servicing session. |
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JUL |
22 July 2026 Q1 Tenant Voice Panel Meeting📍 Bernicia, Oakwood Way, Ashington, NE63 0XF Our Tenant Voice Panel will meet to review our quarterly performance, review policies and continue their review of the repairs service. Want to join? Register your interest for the Tenant Voice Panel Meeting. |
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September 2026
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SEP |
September 2026, exact date and time to be confirmed Northumbria Lodge Building Safety Event📍 Northumbria Lodge, NE5 3JW This is an opportunity for tenants living in Northumbria Lodge to learn more about what we are doing to meet building safety requirements. Residents can ask questions, raise concerns and speak with our compliance and customer engagement teams. Want to join? Register your interest for the Northumbria Lodge Building Safety Event. |
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October 2026
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OCT |
6 October 2026, full-day event with breaks Bernicia Tenant Conference 2026📍 Newbiggin Sports and Community Hub, NE64 6HG Want to come to our Tenant Conference this year? Take part over the next few months for a chance to attend. Want to join? Register your interest for this year’s Bernicia Tenant Conference event. |
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Use the section below to view past tenant engagement events. Once an event has taken place, we move it here to keep a record of the activities we have held.
Past events for 2026
January 2026
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JAN Past event |
Please check back for future activities Tenant Voice Panel Q3 meeting📍 Bernicia, Oakwood Way, Ashington, NE63 0XF Our Tenant Voice Panel will meet to review our quarterly performance, review policies and discuss an upcoming review beginning in April. Want to be part of the Tenant Voice Panel? |
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April 2026
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APR Past event |
Please check back for future activities Anti-social behaviour📍 The Learning Hive, Bedlington, NE22 7JH Residents can speak to us about anti-social behaviour and find out how to get involved in shaping local solutions. |
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May 2026
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MAY Past event |
Please check back for future activities New Kitchen Choices📍 Cramlington area, location confirmed upon contact We’re reviewing the choices we provide when updating your kitchen and you told us that having choice was important to you. |
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MAY Past event
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Please check back for future activities Community Action Day📍 Edlingham Court, Houghton-le-Spring We will be in your local community for an action day. This is a chance to speak with your local housing team and customer engagement team, ask questions and get support. We will also share important safety messages and provide a skip for residents to dispose of unwanted items. |
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MAY Past event |
Please check back for future activities Anti-social behaviour drop-in event📍 Newbiggin Learning Hive Our safer communities team and Northumbria Police will be available to speak with residents about anti-social behaviour. This is an opportunity to ask for advice, raise concerns and speak in confidence about issues affecting where you live in Newbiggin. |
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June 2026
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JUN Past event |
Please check back for future activities Gardening Day📍 Alwinton Court Our retirement living team and customer engagement team will spend the day tidying the scheme garden and planting new plants for residents to enjoy. |
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Events
Once a year the tenant conference takes place.
This is an opportunity for our involved tenants to attend a full day with our executive team who share our strategies and plan for the upcoming year.
Our tenants also set the workplan for our scrutiny activities for the year.
Watch our last conference from October 2025 below.
Want to have your say?
Get involved
If you’d like to get involved, please register your interest by completing the online form.