Repairs and maintenance
A quality and reliable repairs service that's easy to access and gets repairs done right first time wherever possible.
Report a repairRepairs timescales:
Emergency repairs timescale: 24 hours
Non-emergency repairs timescales:
- Standard responsive repairs: Target 30 working days
- Batched repairs (larger scale responsive repairs grouped together e.g. fencing): Target 90 working days
- Damp remediation work:
- Where the issue poses an immediate risk i.e. an Emergency – 24 Hours
- Remediation works will be targeted for completion based on priority in line with Damp, Mould and Condensation Management Plan, and will follow above timescales for responsive / batched repairs.
Repairs image
Maintenance responsibilities
Find out what repairs we will do for you and which ones you are responsible for.
