Our vision & values

Housing People, Helping People: we believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We are “housing people” - professional and passionate about what we do.

Vision

Housing People, Helping People: we believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We are “housing people” – professional and passionate about what we do.

Mission

Investing in homes, services and people to make a positive impact on the communities of the North East: we will invest to provide quality new and existing homes, in the provision of services that respond to our tenants, customers and market place requirements, and in our people and in the communities within which we operate. We will invest in the North East.

Values

The Bernicia Way: we value our tenants and customers, work together, respect each other and have the highest levels of accountability and integrity, we deliver what we say we will do, something our tenants, customers and partners can rely upon.