Electrical testing

Find out more about Electrical Installation Condition Reports (EICR) that must be done in your home every five years.

As a landlord, we have a duty to ensure that electrical installations that belong to us are in good working order. For your safety, an electrician must carry out an Electrical Installation Condition Report (EICR) in your home every five years.

What is an EICR?

An EICR identifies any damage, deterioration, defects and/or conditions which may give rise to danger along with recommendations for improvement.

The purpose of an EICR is to determine, so far as is reasonably practicable, whether the installation is in a satisfactory condition for continued service.

How long will it take?

The appointment will last approximately 3-4 hours to complete, depending on the size of your property and the number of circuits that require testing.

Your Help!

To make sure there is no delay in the EICR being carried out in your home, we need you to:

  • Let the electrician in when they visit for your EICR appointment.
  • Ensure a responsible adult is present for the duration of the appointment.
  • Have a clean and tidy home for the electrician to work in, with clear access to electric installations that belong to us.
  • Have credit on your electric meter, if you have a prepayment meter.

To discuss your EICR appointment, call the Customer Contact Centre on: 0344 800 3800

Request a policy or further information