County Durham Handyperson Service

The County Durham Handyperson Service will take care of small household maintenance jobs for residents of County Durham who are 60 or over, disabled, a victim of crime, at high risk of falling or who are vulnerable in other ways.

The service can undertake small jobs in and around your home, taking up to a maximum of 2 hours, which affect your safety, security and comfort. They can also do a home safety check to identify work that needs to be done to help you feel safe and prevent you from tripping or falling.

It’s available to both owner occupiers and tenants, but tenants will need to check first whether some jobs are the responsibility of their landlords.

The types of jobs a Handyperson can help with are:

  • Replace light bulbs
  • Move pieces of furniture
  • Change tap washers
  • Fit new or replacement locks
  • Hang pictures and mirrors
  • Put up curtain rails
  • Put up shelves
  • Fit or replace toilet seats

How to contact us:

Phone: 0300 456 2220
Email: handyperson@bernicia.com

Frequently asked questions

Examples of jobs that the service is unable to do include electrical works (other than replacing plugs and fuses), any work connected to a gas supply, works to appliances such as cookers or boilers, routine gardening, any jobs above step ladder height or jobs that are a landlord’s responsibility.

A charge of £15 per visit (inclusive of VAT) for up to an hour is payable by the client. This can cover one or more different jobs carried out within that time. If the jobs take over one hour an additional £15 will be payable. Clients will be asked to pay for materials used (at cost price) unless you supply them yourself. The Handyperson service can only undertake small jobs around the home up to a maximum of two hours.

The Handyperson Service is funded by:

  • Durham County Council
  • North Durham Clinical Commissioning Group
  • Durham Dales, Easington and Sedgefield Clinical Commissioning Group.