Report anti-social behaviour

You can report anti-social behaviour to us in the way that works best for you.

Online form

You can report anti-social behaviour using our online form below.

This helps us collect the information we need so we can understand what has happened and decide what action may be needed.

Telephone

You can call us on 0344 800 3800

If your report is urgent, please call us rather than using the online form below or email.

Email

You can email us at contact@bernicia.com

Please include as much detail as you can so we can understand your concerns and respond appropriately.

In person

You can visit a Bernicia office during opening hours to report anti-social behaviour in person.

A member of our team will listen to your concerns and help you provide the information we need.

Please bring any useful details or evidence with you, if you have them.

Out-of-hours emergencies

Our emergency phone line is available outside normal working hours.

If there is an immediate risk to someone’s safety, a crime is happening now, or someone is in danger, call 999.

For non-emergency police matters, you can call 101.

What information should I provide?

When you report anti-social behaviour, please give us as much information as possible.

This may include:

• what happened
• when it happened
• where it happened
• who was involved, if known
• how often it has happened
• how it has affected you or your household
• any evidence, such as photos or videos, if it is safe to collect them
• diary sheets or a record of incidents
• any police crime reference numbers

Please do not put yourself at risk to collect evidence.

The more information you provide, the easier it is for us to understand the issue and decide what support or action may be appropriate.