Contact Us
Phone: 0344 800 3800
Email: contact@bernicia.com
Get in touch
Enter your details using the contact form below, and a member of our team will be in touch.
Please note: this form is for non-urgent queries only.
If you need to contact us about damp and mould, anti-social behaviour, safeguarding, a Telecare problem, or any other emergency situation, please call us first. This helps us understand your situation and arrange any urgent action that may be needed.
If you cannot call, you can use the form and we will get back to you.
For emergencies, please call: 0344 800 3800
This form is for general enquiries only. If you have a complaint, please use our complaint form so it reaches the right team.
Ashington (Head office)
Bernicia HQ, Oakwood Way,
Ashwood Business Park, Ashington,
Northumberland, NE63 0XF
Durham Office
Three Rivers House,
Abbeywoods Business Park,
Pity Me, Durham, DH1 5TG
Berwick Office
Unit 1, Windmill Way North,
Ramparts Business Park,
Berwick-upon-Tweed, TD15 1TA
Opening hours
Monday- Thursday 8.30am-5.00pm (9am on Tuesday) Friday 8.30am-4.30pmVisit Head Office by car
Travel along the A189 heading towards Ashington. Exit at the junction with the B1334 and follow the signs for Ashwood Business Park. Take the first exit at the next roundabout onto Oakwood Way. Our Head Office is the first building on your left. Visitor parking is available at the entrance to the office. If there are no available spaces, please use the staff car park at the rear of the building.