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South Shields Sinclair Meadows fire

We received reports earlier this afternoon (Saturday) of a fire at a block of flats within our housing development at Sinclair Meadows in South Shields. We are pleased to say there are no reported injuries to residents and we would like to thank the fire service…

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Please be aware – Direct Debit refund scam

We’ve been contacted by concerned tenants offered refunds of direct debit payments they have made to pay rent and other bills. Please be aware that this is a scam that could leave you out of pocket and with substantial debt still to repay. You…

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Sue’s trees first of thousands for Bernicia estates

A 93-year-old woman’s dream to plant trees near her home for future generations to enjoy is now a reality thanks to Bernicia’s support. Talented artist and former school teacher Sue Handoll completed drawings and plans for a green area outside her Berwick home, to be planted…

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Cold callers – if in doubt, keep them out

We’ve received several reports recently from concerned tenants telling us about people claiming to be acting on behalf of Bernicia calling unannounced at their homes or cold calling them on the telephone. Callers at the door asked to come into their homes to check the condition of their…

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Storm Isha: Customer notice

Our phone lines could be busier than normal on Monday morning (January 22nd) as we receive calls from tenants about Storm Isha. The Met Office has issued an amber wind warning and yellow rain warning for the North East. Very strong winds are…

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Redefining retirement housing for the over 55s

Traditionally, society has (generally) considered age 65 to be the time to consider retirement and for people to embrace a more relaxed, less active, and slower pace of life should they be in a position to do so. However, times are now rapidly changing, and this attitude is becoming more…

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Christmas and New Year opening hours

Bernicia offices will be closed to the public from Friday December 22nd until Tuesday January 2nd. We’re still contactable though if you have an emergency repair or urgently need to speak to us. Call us on Tel: 0344 800 3800, go to MyBernicia at www.bernicia.com or email contact@bernicia.com We wish…

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Regulator judgement confirms top performing Bernicia

Bernicia is delighted that the Regulator of Social Housing (RSH) has once again confirmed top grades for our governance and financial viability. Retaining our G1 V1 ratings demonstrates that Bernicia is well governed and financially resilient. The ratings are the highest housing associations…

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Keeping you and your neighbourhood safe

With the dark nights here, we know it can be a worrying time for some of our tenants. Bernicia is here to support tenants who may be suffering anti-social behaviour and help people look after themselves and their property. We are…

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Getting Ready for Winter

With the colder weather now here, we’ve prepared information to help tenants stay safe and warm in their homes. There’s lots of easy to follow tips, advice and videos to help people look after their homes and themselves this winter. This includes: Keeping your home affordably warm Preventing and tackling…

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North East housing providers form partnership to help deliver more social homes

With over 40,000 North East households on the waiting list for social housing, there’s a desperate need to rapidly build more genuinely affordable homes across the region. A group of North East based housing providers have joined forces to tackle this crisis head on and to…

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Bernicia Excellence Awards winners

ny congratulations to all our exceptional colleagues who were honoured as winners at the Bernicia Excellence Awards 2023. Winners were presented with their trophies and prizes at a celebration event held at the Tyneside Cinema in Newcastle, celebrating the very best of Bernicia. The excellence awards…

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News

South Shields Sinclair Meadows fire

Please be aware – Direct Debit refund scam

Sue’s trees first of thousands for Bernicia estates

Cold callers – if in doubt, keep them out

Storm Isha: Customer notice

Redefining retirement housing for the over 55s

Christmas and New Year opening hours

Regulator judgement confirms top performing Bernicia

Keeping you and your neighbourhood safe

Getting Ready for Winter

North East housing providers form partnership to help deliver more social homes

Bernicia Excellence Awards winners