Maintenance Planner & Administrator

Maintenance Planner & Administrator 

Location:     Pity Me

Contract:     Permanent 

Hours:         37 per week Monday to Friday

Salary:         £25,504.00 per annum 

Closing Date:  Friday 31st May 2024

Are you passionate about providing a right first time, highly effective repairs and maintenance service focused on delivering exceptional customer service excellence?

If so, then our Maintenance Planner & Administrator post is for you! 

About the role:

• Planning and scheduling trade resources 
• Delivering high level business support and administrative activities
• Providing advice, support and guidance on repairs and maintenance related issues 
• Maintaining accurate records to enable meaningful and precise key performance indictors and management information 

About you:

You’ll need:

• Experience of working in a repairs and maintenance function 
• Experience working with Salesforce
• Experience of scheduling trade resources, administrating repairs and maintaining accurate records 
• Skilled at managing a busy varied workload with changing priorities.
• Well organised with good influencing skills and a keen eye for detail 
• Excellent working knowledge of MS Excel, Word and Outlook

The Benefits: 

• 36 days annual leave (including bank holidays) 
• Opportunity to working from home up to 2 days a week. 
• Make big savings on day to day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
• Generous pension scheme 

About us:

• We’re all about helping people in need of housing.  We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. 
• We’ve built Bernicia to be a business that people want to be a part of.  We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
• Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. 
• We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

For more information regarding this role, please contact:

Caroline Dryden on 0191 238 3426.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities, and we 

particularly welcome applicants from groups who are currently under represented at 

Bernicia.