Compliance Coordinator

Compliance Coordinator                                          

Ashington or Durham

Salary:                        £24,310 up to £29,122 per annum (career graded).

Hours:                        37 hours per week, Monday to Friday

Contract:                    Permanent

Closing Date:             12-noon, Friday 4th July 2025.

Role Benefits:

• 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.
• Working from home up to 2 days per week, if relevant to the role.
• Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more.  We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full time education – that you may have.
• Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
• Generous pension scheme with life insurance of 3 x salary.

About the Compliance Coordinator Role:

We are looking for a highly skilled co-ordinator, with a track record for data excellence, excellent communication skills and a passion for ensuring our customers safety remains our primary concern. You will be responsible for keeping the compliance management systems up to date by accurate data entry, monitoring, and verification. You will co-ordinate the delivery of services and repairs through to completion, ensuring contractors deliver works on time, property access is gained, and certification is received. 

You will be responsible for assisting in providing a variety of practical support and operational tasks relating to: 

• Maintaining regulatory and corporate compliance in relation to lifts, boilers, electrical, appliances, water hygiene.
• Managing complex data
• Contract management
• Preparing Key Performance Indicators 

Your Experience: 

To be a successful Compliance Co-ordinator, here at Bernicia, you will have;

• experience of working in compliance, repairs, or maintenance function.
• experience of administrating data, documentation management and maintaining accurate records.
• excellent working knowledge of MS Excel, Word, and Outlook.

Ideally you will be;

• a meticulous worker with excellent attention to detail and who is passionate about accuracy.
• confident in challenging poor contractor performance.
• a great communicator.
• well organised.

About us:

• We’re all about helping people in need of housing.  We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
• We’ve built Bernicia to be a business that people want to be a part of.  We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
• Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010.
• We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

Please note you may be required to drive for business, if this forms a requirement of the role. If this is required, you will be required to hold a current and valid driving licence.

If you want to know a bit more about this opportunity please ring Danielle Spears, Compliance Team Leader on 0191 238 3104 or Amber Welsh, Head of Compliance on 07970-098023.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.