Christmas and New Year - how to contact us

* UPDATE: We will be responding to emergency calls only from 2pm today Tuesday December 31st until 8.30am on Thursday January 2nd – when we will be open for business as usual. *

While our offices remain closed to the public, we are contactable today Monday December 30th and Tuesday December 31st for all enquiries as normal.

Our contact centre team can be reached on Tel: 0344 800 3800 and at contact@bernicia.com

On New Year’s Day, we will be responding to emergency repairs only on Tel: 0344 800 3800.

From Thursday January 2nd, our offices reopen to the public and it will be business as normal with Bernicia contactable in all the usual ways.

We wish all our tenants, customers and stakeholders a Happy New Year.