Latest News

Here's what's happening at Bernicia and in our communities.

Media enquiries and business information requests: Gordon Arnott, Head of External Relations
gordon.arnott@bernicia.com T: 0191 238 3306 M: 07595 653 339

Bernicia team members smiling and holding Energy Efficiency Awards 2025 certificates and trophies at the North East ceremony.
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Bernicia team win top green energy award

A great win for our Assets and Property service – officially honoured in the North East of England Energy Efficiency Awards as the top housing association/landlord of the year. Our talented team was also highly commended for the delivery of our two-year £10.2m retrofit programme, which includes our £8m social…

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Easter-themed graphic with a toy bunny, tulip, and painted eggs beside a blackboard sign reading: Opening hours. Happy Easter! From Thursday 17th April 5.00 pm to Tuesday 22nd April 8.30 am, we’ll be handling emergency calls only.
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Easter Bank Holiday contact

We’ll be handling emergency calls only over the Easter Bank Holiday break. So that’s from 5pm tonight (Thursday April 17) through to next Tuesday at 8.30am (April 22). Our offices will be closed during this time. Our phone number if you have an emergency…

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Two people smiling in a bright office space, one wearing a Bernicia lanyard and the other in a Newcastle United jacket.
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Bernicia and Newcastle United Foundation deliver Berwick job opportunities

Employability experts at Bernicia and the Newcastle United Foundation are uniting to deliver job opportunities for young people in Berwick. They are working with local employers including the Lindisfarne Inn and County Healthcare to deliver two-week long employability courses to give young people not in work or education the skills…

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Group photo of Bernicia staff standing and sitting indoors, smiling together in front of a banner that reads "Customer Service Excellence.
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Bernicia repairs services first delivered through Salesforce

Bernicia is celebrating being the first housing association nationally to deliver end-to-end repairs services through the cloud-based, non-profit Salesforce system. All electrical repairs at tenants’ homes are now being booked and managed through Field Services, improving the customer experience with streamlined, joined up and automated processes. By summer, all responsive…

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