Tenancy fraud
Tenancy fraud is unfair and can affect people who need a home. Find out what it means, how we investigate concerns and what action we may take.
Tenancy fraud
Tenancy fraud happens when someone gives false information or breaks tenancy rules to get or keep a home they are not entitled to.
This can include:
- giving false or misleading information on a housing application
- subletting a home without permission
- trying to take over a tenancy without the right to do so
- abandoning a home
Tenancy fraud reduces the number of homes available for people who genuinely need them. It can also have a negative impact on local communities.
We take tenancy fraud seriously and will investigate concerns quickly and fairly.
How concerns are investigated
If we receive information that suggests tenancy fraud may be taking place, we will look into it carefully.
This may include:
- checking tenancy records
- visiting the property
- speaking with the people living there
- making enquiries to understand the situation
In some cases, we may also refer concerns to the local authority or the police.
What action may be taken
If tenancy fraud is found, we will take appropriate action to recover the property so it can be used by someone who needs it.
This may include:
- issuing a warning
- taking legal action
- starting possession proceedings
- eviction
- referral for criminal prosecution in serious cases
Supporting people affected
We will also consider the needs of anyone affected by tenancy fraud.
If safeguarding concerns are identified, we will act quickly. This may include helping people access support or advice about their housing options.
Learn more about how we manage tenancies by reading our tenancy policy.