Customer Contact Advisor (Reception)

Bernicia has an enviable reputation as one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing specialist care and support services to over 60,000 customers. We have a progressive attitude to learning and innovation and a stated commitment for staff to develop with us.

During 2017 we were recognised as the Region’s fastest growing business, retained Investors in People Gold accreditation and extended our award-winning apprenticeship and training programmes.

We deliver what we say we will, something that our tenants, customers and partners can rely on, which is all part of the engaging, exciting and infectious ‘Bernicia Way’ of doing business - big enough to make a difference, engaged enough to care.

Customer Contact Advisor (Reception)

  • Part Time, 20 hours per week, Monday to Friday
  • Up to £19,468.00 pro rata per annum – salary depending on experience
  • Permanent contract

Confident, proud and passionate people are the driving force of our success and we’re building Bernicia to be a business people want to be part of.  This post offers a fantastic opportunity for someone who can offer excellent customer service both face to face and over the telephone at Bernicia’s Head Office in Ashington.

As a Customer Contact Advisor you will support reception at Head Office, providing visitors with a fantastic first impression both face to face and over the telephone whilst also offering the business with first class administrative support.

If this sounds like you then come and join the exciting ‘Bernicia Way’ of doing business and get an application to us by 12 noon on 24 May 2019 .


The closing date for submission is 12 noon, 24 May 2019.


The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.


£19,468.00 pro rata per annum


Permanent - Part Time



Closing Date