Housing Officer - Intensive Housing Management

Confident, proud and passionate people drive our success and we’re building Bernicia to be a business people want to be part of. We’ve already got an enviable reputation as one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing specialist care and support services to over 60,000 customers.

Are you interested in a career with an organisation committed to making a difference to customers, tenants and communities?  Are you passionate about delivering frontline housing management and looking for a new challenge?  Then you may be interested in our latest vacancies.

This is an exciting time to join our Housing Services teams as we introduce a new housing system, helping us to develop our services to meet the needs of the business and our customers.


Housing Officers

Intensive Housing Management

  • Permanent or Temporary Posts available
  • Full-time, 37 hours per week, Monday to Friday
  • Salary £28,127 per annum, plus a car allowance
  • Based in our Durham Office, Pity Me, County Durham

Opportunities have arisen for Housing Officers to join our Intensive Housing Management team.

Although we provide a range of housing management services everything we do is about one thing – successful, sustained tenancies.  It’s about people wanting to live in our homes and stay there.  Our Intensive Housing Management team pride themselves on providing excellent services that help tenants to overcome the issues that may affect their ability to sustain their tenancies and live safely in their homes.

The successful candidate will possess excellent communication skills, a flair for engaging with people and an outstanding knowledge of the welfare benefits system as well as experience of delivering neighbourhood, housing management and safeguarding services in a tenant led social housing environment.

A full job description for the role can be found in the links on the right.

We really only want motivated people who are ready to get stuck in and make a positive difference.  So if you have a passion for delivering excellent customer service and a genuine desire to help our customers we’d love to hear from you.

If you want to know a bit more about these posts please ring Mel on 0191 238 3844.

The successful candidate will possess a full driving licence and have use of a vehicle for work purposes.

This post is also subject to an enhanced DBS disclosure.


The closing date for submission is 12noon Friday, 21 February 2020


We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants.


No agencies please.


The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.


£28,127 per annum, plus a car allowance


Permanent - Full Time



Closing Date



Pity Me