House Manager

Kingston is a commercial SME specialising in leasehold block management as well as residential estate management throughout the North of England.

We pride ourselves on our transparency and integrity, always aiming to provide a high standard of service that is tailored to suit the individual needs of each development.

Our customers benefit from our commitment to delivering exceptional customer service, and the capabilities of a team with years of property management experience and extensive knowledge of the latest developments in the field.

At Kingston we have built a reputation that sets us aside from our competitors, and this is reflected by our dedicated and passionate team. We have an excellent track record of employee development and providing opportunities for progression – we’re building Kingston to be a business that people want to be part of.

To generate pride in our communities, our profits go back into our not-for-profit parent company, Bernicia, to improve and ultimately help transform our region.

House Manager

Kingston – Orchard House, Durham.

Salary: £5,433.30 per annum.

10 hours per week (Mon – Fri).

Company Pension.

Kingston is now advertising for a House Manager to join our team at Orchard House, Durham, on a permanent part-time basis. This role could be residential or non-residential depending on the successful candidate’s preference; a two bedroomed flat could be supplied to live in if required.

In addition, we offer a company pension and the opportunity to make savings on the likes of weekly shops, holidays, and other purchases through our Group benefits package.

The role of a House Manager will involve effectively and professionally managing the day to day running of an independent living retirement development, through ensuring the building is a safe, secure, and well-maintained environment for residents.

To be successful in the role of House Manager you will present a helpful and approachable image, promoting good communications between those with whom they interact, including contractors and service providers, to enhance residents’ quality of life and help create a safe and friendly environment.

This role will include:

• Conducting weekly fire alarm testing.
• Doing a daily health and safety inspection of the block inside and out, to check for any issues such as leaks, or repairs needed.
• Greeting contractors on arrival and assisting them with the locations of repairs needed.
• Taking action in the event of an emergency and calling the appropriate authorities when necessary, and updating Kingston of any such events so they can be recorded.

Essential criteria a House Manager will need to possess:

• Experience of working with the public.
• Ability to make the correct decisions and recognise diverse needs.
• Ability to communicate clearly (speech and writing).
• Interpersonal skills, including the ability to communicate with a variety of individuals (face to face and telephone).
• General knowledge of maintained services in communal buildings, including testing of the fire alarm.

The above list is not exhaustive and does not include desirable criteria which can be found in the role profile attached.

If you think that you would be a great fit for the role of House Manager, you can apply via the links provided on the Kingston website. Alternatively for further information please call Helen Douglass on 0191 2383838, or email helen.douglass@kingstonpropertyservices.co.uk.

The closing date for this post is 12-noon on Friday 25^th August 2023.

We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants.

Kingston is part of the Bernicia Group. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.