We are a successful property development, management and maintenance business. Our range of properties, business interests and network of private and public sector partners means we are a go to company for end to end real estate solutions across the North East.
We have a ‘one organisation’ approach in our business operations which streamlines the Group into two divisions; Bernicia Homes and Bernicia Commercial.
Bernicia Homes – own and manage over 14,000 properties, and are constantly developing new homes across a range of property types and tenures. We provide housing and services for single people, couples, families and older residents and for people who need a bit more support to enjoy living in their home.
Our social housing assets are owned by Wansbeck and Cheviot Homes, Three Rivers Housing and Berwick Borough Housing, all registered providers of social housing. Whilst legally distinct subsidiaries we have now integrated operational structures to allow us to deliver consistent services across all of our social housing activities as Bernicia Homes.
Bernicia Commercial – There are two trading subsidiaries in the Group:-
Kingston Property Services which provides property and block management, estate services and facilities management to the private residential and commercial sectors.
Livingspaces UK Limited which provides services and advice relating to property development, sales and the residential private rented sector.
Both Bernicia Homes and Bernicia Commercial are high performing Group members and provide a solid foundation for future growth. Development of the Group has brought financial strength and even greater ability to invest in our staff, systems and services; meaning we go forward as a strong business well positioned to meet the opportunities and challenges ahead.
Bernicia Group Overview
From June 2016 the Bernicia Group of Companies incorporates:
Although we have subsidiary companies, we deliver all our social housing activities through our Bernicia brand, having aligned teams and services across our 4 principal offices in Berwick, Ashington, Newcastle and Durham with consistent ways to access services; delivering on our pledge to staff and tenants to build on our strength, resources and skills.
The Bernicia Group is governed by a single Board, chaired by Bill Worth and supported by our executive management team.
……Bill Worth Bill Heads John Johnston Mike Axe
Chairman of Bernicia Group Chief Executive Group Deputy Chief Executive Executive Director of ……………………………………………………………Executive Director Operations .. .Finance and …………………. Corporate Services
We will shortly update this page with further details of our Board.
We have a clear plan to make sure Bernicia continues to focus and concentrate on what’s important to our customers, communities and stakeholders;
Underpinning all that we do are our vision, mission and values.
Helping to create places where people want to live.
We support our vision by investing in neighbourhoods and communities and offering a wide range of homes and services that meet the requirements of our residents and customers.
|Customer ServiceBuilding lasting customer relationships by focussing on customer needs and striving to exceed their expectations.||TeamworkCreating dynamic, talented teams that work locally, communicate openly internally and externally, are passionate about and enjoy what they do.|
|IntegrityBuilding trust through open, honest, ethical behaviour, acting with respect for others, behaving as responsible members of local communities.||QualityMaintain and enhance a reputation for quality, delivering services, and products that meet or exceed the quality standards demanded by customers and stakeholders.|
|LeadershipLeading by example, recognising the value of our employees, welcoming change, encouraging innovation, providing an environment of learning and development and creating value for our customers and stakeholders.|
Equality and diversity for us is not just about meeting legal and regulatory requirements, its’ fundamental to the way we deliver our services and perform as an employer.
We provide and promote equality for all employees and the wider community, irrespective of colour, race, religion, ethnicity, family status, gender, age, disability or sexuality. We have developed a proactive approach to create an environment where people are treated as individuals, fairly and with dignity and respect, which is thoroughly embedded within our culture, and externally accredited.
Bernicia Group aims to treat all people fairly and with respect. We are committed to the promotion of equal opportunity and the elimination of unfair and unlawful discrimination.
We recognise that many groups and individuals may experience disadvantage because of their race, religion, ethnic origin, gender, age, disability, sexual orientation or gender identity.
We believe that, as an employer and a social landlord, we have a role to play in tackling such disadvantage.
We aim to provide accessible services in ways that are fair and accountable. We also aim to meet the needs of applicants and residents in as fair a way as possible and in so doing welcome and value the diversity of the communities that we serve.
Our vision is to be an organisation whose commitment to equality and diversity is shown not only by the fine words used in policy documents, but is also evident in the great variety of the make up of our people – board members, staff, residents, stakeholders and partners, and in the inclusive nature of our culture and practices and the face it shows to the world.
Group policies have been devised in accordance with existing legislation and codes of practice. We recognise the importance of working to legislation, but to demonstrate true commitment to diversity and equality, this policy and our working practices should go beyond legislation.
Single Equality Scheme, please download the full PDF version here
If you have any queries, please contact the Learning & Development Manager Sue Harding-Smith on 0344 800 3800.
The introduction of the Modern Slavery Act 2015 aligns with Bernicia’s values and in particular our commitment to Integrity; building trust through open, honest, ethical behaviour, acting with respect for others and behaving as responsible members of local communities.
Slavery is defined as “where ownership is exercised over a person; servitude involves the obligation to provide services imposed by coercion; forced or compulsory labour involves work or service exacted from any person under the menace of a penalty and for which the person has not offered themselves voluntarily”. Human trafficking concerns arranging or facilitating the travel of another with a view to exploiting them.
We have produced a statement which summarises our approach over the last year to mitigate the risks of modern slavery in our business and to set out the actions we intend to take going forward. Our Equality and Diversity Panel will monitor progress on these objectives.
When we established Bernicia in 2008 we promised to make a difference by investing in our services to tenants, our homes, our communities and our people.
We are delighted to look back with pride and satisfaction in what has been a remarkable period during which we have been building Bernicia and delivering our promises with some fantastic achievements along the way, please take the time to read more about these in our Annual Reports.
Looking to the future we are now finalising our 2015-20 business strategy, which focusses on helping people; investing in communities, providing homes and services that respond to the requirements of residents and customers, maximising our positive impact and re-affirming our social ethos.
We look forward to sharing this with you soon and working in partnership to maximise the potential we have for helping people.