About Us

We've been providing quality homes and services to people in the North East for over 50 years, earning a reputation as one of the country's leading housing providers.

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Our vision & values

How we do things, our culture and way of doing business is equally important as what we do.

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Equality, diversity and inclusion

Equality and diversity for us is not just about meeting legal and regulatory requirements, it’s fundamental to the way we deliver our services and perform as an employer.

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Our Promise

For each service, we set out what you can expect so you can tell us if we fail to deliver our promise.

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What does Bernicia stand for?

Bernicia is more than just a name, it’s a way of doing business – The Bernicia Way.

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Our commitment to environmental sustainability

Our aim is to provide tenants with sustainable homes and for us to continue to be a socially responsible business that effectively manages the environmental impact of our operations.

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What is a housing association?

Find out more about housing associations and how they support people and communities.

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Latest news from Bernicia

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Find a home

Having a place you can call home is everything. That’s why we don’t just provide quality houses, we make sure they’re affordable too.

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Manage my home

From paying your rent and reporting repairs to getting advice on managing your home and tenancy, it's now easier for you keep on top of the important things.

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Help and support

Get information and advice about your home and the additional support we offer.

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Corporate

We've been, providing and maintaining quality affordable homes, and delivering a range of exceptional services for people in the North East.

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